• How long does it take to receive my product?

    Typically, it takes about 2-5 business days for our products to be produced and sent out. Shipping is currently available only to US, CA and other 35+ countries address as of the moment and delivery time is around 6-12 working days.

    Please note that during the holidays our production time may vary.

  • Can I change the destination country of my order?

    After your order has been sent out, you may not change your shipping address.

  • How long will it be shipped when I finished the payment?

    About 2-5 business days to prepare then will send it to you. It will take about 6-12 business days for Standard Shipping.

  • How will I know my order has shipped?

    You will receive a shipping confirmation email once your order is ready to ship. Please note that orders may take up to 2-5 business days to process before they are shipped due to customized work involved.

    Please keep in mind delivery dates may change due to inclement weather conditions or holiday.

  • Do you ship internationally?

    Shipping is currently available only to US, CA and other 220+ countries address as of the moment. All destination can be found upon checkout. If you are not sure whether we could ship to your country, please send inquiry to our customer service team at cs@getyounow.com.

     

  • How much is shipping?

    We provide Free Shipping over $60.

    You can choose the delivery method during checkout:

    1. Priority Shipping: $15.95 - $12.95 Over $55.00. Delivery usually takes 3-5 business days

    2. Standard Shipping: $9.99-Free Over $55.00. Delivery usually takes 6-12 business days

  • Please note:

    Please note that any item made or customized specifically for you is non-returnable and non-exchangeable, except in the case of a defect or error on our part. If the item requires remaking, please allow for potential delays, as only products that pass our quality inspection will be shipped. Additionally, we do not offer overnight or expedited shipping for customized items. By placing your order, you acknowledge and accept these conditions.